Front Desk Receptionist Established, fast paced primary care office looking for a reliable, well-organized Front Desk Receptionist to work directly with our staff and patients.  Receptionist will greet people when they come in, answer phone calls, schedule appointments while building an excellent rapport with our patients.  Open office setting with a collaborative team and positive office culture. Responsibilities may include, but are not limited to:

Greeting patients, vendors, and guests
Scheduling appointments
Scanning and filing a current copy of the patient’s insurance card and driver’s license
Verifying patient insurance coverage
Obtaining and updating existing patient demographics
Collecting any outstanding balances, co-pays, deductibles and co-insurance
Explaining to patients the coverage amounts provided by their insurance policy so they can understand why some services may be covered, while others are not
Answering all phone calls and routing to appropriate personnel
Processing incoming faxes
Keeping the reception area clean and organized
Using computers to enter, access, and/or retrieve data
Assists with ACO quality initiatives
Other miscellaneous duties as assigned

Required Qualifications:

High school diploma or equivalent
Previous medical office experience preferred
Basic computer skills to complete administrative tasks
Prior experience in a medical office preferred, but not required
Ability to work as part of a team with minimal supervision
Great communication and customer service skills
General understanding of health care insurances and billing practices
Knowledge of CPT billing codes and ICD 10 codes is a plus
Willingness to learn