Location: Diaa Y. Mikhail, MD
 

Position: Medical Assistant/Front Desk
 

We are looking for a reliable, multitasker and friendly Medical Assistant/ Front Desk Associate to join our team in our Dundalk location: Prior experience is preferred.
 

Essential functions as a Medical Assistant:

Responsible for clinic patient flow, informing physicians of patients’ arrival and room assignment.
Accompanies and/or assists patients in the exam room in a professional manner.
Obtains patient vital signs, including height, weight, blood pressure, temperature, pulse, and respiration. Pulse oximetry if needed.
Able to perform using manual equipment and Welch Allen spot vital sign machine and import results to electronic medical records in a timely fashion.
Assist physicians during examinations and procedures as needed.
May be required to take patient medical history if applicable per department.
May perform a variety of testing, diagnostic, and screening procedures: including but not limited to strep test, flu test, rapid Covid, Covid PCR, HA1C, EKG, Spirometry.
Assists in explaining test procedures to patients.
Administer vaccine to patients per doctor order and determine that patient is eligible for vaccine.
Medical terminology and some medication knowledge is preferable.
Addressing patient issues with the patient themselves or another facility, as well as documenting in the EMR.
Clean and stock patient exam rooms. Let the supervisor know when supplies need to be ordered and notify the supervisor when equipment is not working properly.
Phlebotomy and Venipuncture skills are a MUST

Essential functions as a Front Desk Associate:

Check in/out patients quickly and accurately
Complete insurance verification
Verify patient demographic information at the time of scheduling appointment and upon check-in
Monitor and respond to patient and clinical staff messages
Complete patient outreach
Answer incoming calls
Scan incoming documents
Obtain co-pays and payments
Maintain clean appearance of waiting area and front desk